We currently have a 30 day money back guarantee on all of our CBD products.
This means that from the time you receive your order, you have until 30 days later to return the order(meaning the time that it actually arrives at our office, NOT the time that you put it in the mail).
CBD liquid tinctures, capsules, and other consumables MUST be returned in their original packaging and MUST NOT have been opened(we will check the seal).
In other words, we cannot accept returns for merchandise that has already been opened.
Steps To Initiate A Return/Refund
In order to take care of this process, please adhere to the following steps:
1. Mail Your Package Back To us
To return your merchandise, simply mail it to:
Australian CBD Oils
114 Richmond Terrace
Richmond, VIC 3121
2. Send us an email stating the reason for your return
Please state the reason for your return and also send an email to this email address where you provide all of this information:
If you have any additional questions, please contact us using the instructions here on our contact page.